Question 1

Which service suits me best – sports massage, osteopathy or physiotherapy?

Accepted Answer

Sports massage : to relax tense muscles, before/after training.
Osteopathy : to rebalance the body deeply – recurring pain, headaches, mobility.
Physiotherapy : for active rehabilitation after injury or surgery, personalized exercise plan.

If you're unsure, check out this guide created especially for you or call us at 438-601-1509.

Question 2

Will I receive a receipt for my insurance?

Accepted Answer

Yes! All our therapists are accredited and issue receipts recognized by Canadian insurers. Just check that your plan covers the service you choose.

Question 3

What should I expect from my first visit?

Accepted Answer

We'll take 5 minutes to understand your goals, then we'll move on to the assessment and treatment. Wear comfortable clothing; shorts are perfect for leg sessions. You'll leave with an action plan.

Question 4

Do you have multiple locations?

Accepted Answer

Correct: Villeray (169 Jarry E.) and Plateau-Mont-Royal (4388 Saint Denis) . Both clinics are very close to the metro, and there is street parking.

Question 5

Is a medical prescription required?

Accepted Answer

No. Most of our clients book directly. If your insurance requires it, simply bring it with you to your appointment.

Question 6

How long does a session last?

Accepted Answer

Massage therapy: Between 30 and 90 min.
Osteopathy: 60 min.
Physiotherapy: assessment 60 min, follow-up between 30 and 60 min.

Question 7

What is your cancellation policy?

Accepted Answer

Free cancellation up to 24 hours in advance. Less than 24 hours in advance: you will be charged 50% to respect the therapist's time.

Question 8

Are your therapists athletic?

Accepted Answer

100%! Dancers, runners, lifters – they live and breathe performance every day and understand your challenges. Don't be intimidated if you're not athletic; we consider a sedentary lifestyle an extreme sport!

Question 9

How to book quickly?

Accepted Answer

The easiest way is by clicking here (https://mvtplus.janeapp.com/): three clicks, your information is reserved. Immediate confirmation by email/SMS.

If you need help, don't hesitate to call us at 438-601-1509.

Question 10

What should I wear for my session?

Accepted Answer

Wear loose-fitting clothing that allows exposure of the area to be treated: shorts for one knee, tank top for one shoulder; avoid jeans and long sleeves.

If your reason for consultation is related to running, bring your running shoes.

Question 11

Can you bill my insurance company directly?

Accepted Answer

Yes: we bill most major insurers (Manulife, Desjardins, Beneva, etc.) through Telus Health's eClaims (https://www.telus.com/fr/health/health-professionals/allied-healthcare-professionals/eclaims)system. Just check if your plan requires a prescription.

Question 12

What should I do after my session?

Accepted Answer

Stay hydrated, follow your home exercise program, apply ice or heat if recommended, and monitor the pain; contact us if the discomfort lasts > 48 h.

Question 13

What are your rates?

Accepted Answer

Our rates start at $65 for a 30-minute session and $100 for a 60-minute session.

Prices may vary depending on the type of treatment and the therapist. Always check real-time prices on our booking calendar: booking page (https://mvtplus.janeapp.com/).

Massage therapy

Osteopathy

Physiotherapy and other services

Who should I consult?

FAQ

From the first visit to the post-session, we answer your questions!